by Lisa Tome
You get what you pay for.
And what the Town of Rising Sun got from a temp agency was a staffer that used town postage to mail a personal bill.
According to town administrator Calvin Bonenberger, that unidentified temp worker was not charged for theft but was released from the position.
Back in March, both town clerk Marsha Spencer and receptionist Pam Haines resigned their posts. Since that time, the town hasn't hired anyone to fill their positions. Instead, for $24.50 per hour, they are using personnel from a temp agency, Kelly Services. Bonenberger called the temps "seat fillers."
One of the people providing training for the temp staffers has been Terry Bonenberger, wife of town administrator Calvin Bonenberger.
Terry Bonenberger is not employed by the town but, according to staff, is a volunteer.
"We may need to budget for more sophisticated temp agencies," said Calvin Bonenberger. "The board has to decide whether to hire someone permanent or use a temp agency because of health insurance savings."
"They (temps) can learn to know the residents. The problem we've had with the temps is the quality of employees. This is our third temp in two and a half months. The temp employee was misappropriating funds on a postage machine. That is an integrity issue," said Bonenberger.
He said one item being contemplated is hiring a staffer who will serve three purposes, splitting time working in police administration, utility billing, and working as a receptionist.
"We're still deciding what we will do. We're trying to ramp up competency levels and consistency. We want to make sure we have the right people. We are revamping the system. We've never had our feet on the ground since 2009. We are trying to automate stuff. We are taking our time and making procedural manuals and putting procedures in place," added Bonenberger.
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